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Hong Kong – A Significant Gateway for Leading Canadian Customer Intelligence Company

In several years’ time, Vision Critical has successfully grown its business from its regional headquarters in Hong Kong

In 2012, Vision Critical opened its Asian headquarters in Hong Kong to extend its reach into the region. With over 16 offices around the world, including four in Asia Pacific, Vision Critical is committed to expansion in the region as the demand for customer driven decision-making continues to increase.

Hong Kong – A Significant Gateway for Leading Canadian Customer Intelligence Company

“Hong Kong allows Vision Critical to be closer with customers in Asia’s international business centre. The city is a preferred location for overseas companies to manage their operation in Asia, mainly because of its simple and low tax regime, free flow of information and geographical location. Hong Kong’s international competitiveness seeks the most innovative solutions that drive businesses to succeed,” Peter Harris, Managing Director of Vision Critical Asia-Pacific, said.

“The city has a high concentration of international Asia-based regional headquarters. It is an ideal geographic location for business travel, access to talent, and convergence of international east meets west lifestyle and culture,” he added.

Headquartered in Vancouver, Vision Critical provides a cloud-based customer intelligence platform that allows companies to build engaged, secure communities of customers they can use continuously, across the enterprise, for ongoing, real-time feedback and insight. Designed for today’s always-on, social and mobile savvy customers, Vision Critical’s technology helps large, customer-centric enterprises discover what their customers want so they can deliver what they need. Unlike traditional customer research, which is slow, expensive and gathers dust on a shelf, Vision Critical’s customer intelligence platform replaces static data and cumbersome reports with real-time actionable customer intelligence that companies need to build better products, deliver better services and achieve better business outcomes.

More than 700 high-performance organisations use Vision Critical’s technology across North America, Europe, Asia, Australia and South Africa. Following success with several Asian-based customers and partners, Vision Critical opened its Asia headquarters in Hong Kong with tenured and experienced leadership.

InvestHK has supported the launch of Vision Critical’s operations in Hong Kong and provided visa assistance for senior managers moving from Canada to Hong Kong.

Friday, April 17, 2015

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Fast Facts

  • Headquartered in Vancouver
  • Its Asian headquarters was opened in Hong Kong in 2012

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